What to do if I have a Complaint
- Speak directly to your worker.
- Ask to meet with your worker and their supervisor (you could be asked to put your complaint in writing).
- Ask to meet with your worker, their Supervisor and the Operations Manager.
- Ask to meet with your worker, their Supervisor, the Operations Manager and the Executive Director.
- Request to speak with the President of the Board of Directors.
- Contact the Ombudsman 1- 800-263-1830 or info@ombudsman.on.ca.
If you would like more information or have questions or concerns about our privacy and information practices, please contact
Kelly Harrison - Records and Administration
Point in Time Centre for Children, Youth and Parents
P.O. Box 1306
69 Eastern Avenue
Haliburton, Ontario
K0M 1S0
Phone: 705-457-5345 Fax: 705-457-3492
info@pointintime.ca
You may also make a complaint about our information and privacy practices to the Information and Privacy Commissioner at:
Information and Privacy
Commissioner/Ontario, 2 Bloor Street East, Suite 1400,
Toronto, Ontario M4W 1A8
Tel: (416) 326-3333 Toll-free: 1-800-387-0073